While we celebrate the heroes in our NHS at this time, donโ€™t forget the #HiddenHeroes working on in prisons, IRCs, probation and youth justice services.

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Highlights | Prisoners | The public | Staff & colleagues | All posts | #HiddenHeroesDay

The public

#HiddenHeroes message of support from Lord Ponsonby

I would like to pay tribute to the men and women who continue to serve with distinction in these troubled times. Some of the most vulnerable and dangerous members of our society end up in prison or under the supervision of probation and YOTs. The men and women who supervise and care for these offenders are putting themselves in harmโ€™s way. I am grateful for the work they do and acknowledge the debt that we owe them.

From: Lord Ponsonby of Shulbrede, House of Lords

#HiddenHeroes message of support from Lord Ramsbotham

I am most grateful for this opportunity to pay tribute to all staff working with prisoners, young offenders, immigration detainees, and those under supervision in the community, for all your dedicated work during this difficult period. I know how keen you are to be doing positive things for them, to ready them for life in the community, and can only imagine how frustrating current restrictions on such work must be.

From: Lord Ramsbotham, House of Lords

#HiddenHeroes message of support from Joe, Prison Fellowship UK

Dear HMPS and G4S staff, just to say thank you for your hard work , courage an devotion to your sectors. You are making a big difference to society and the lives of those under your watch in custody. I visit some inmates on an informal basis and they have praised the staff.
From: Joe, Prison Fellowship UK

#HiddenHeroes message of support from Suzanne Butcher, .

It is true, you are the Hidden Heroes.
Keeping prisoners safe while they serve their time. Our thoughts and prayers are with you all, and we pray you continue to stay safe as you keep us safe.
God Bless each and everyone who works within the prison service.
From: Suzanne Butcher

#HiddenHeroes message of support from Svetlana, Milton Keynes

I would like to thank all prison staff at HMP Woodhill for their dedication and commitment during these difficult times, and particularly for my mum, who has thrown herself into her job, despite the circumstances and has contributed greatly into the safe and secure running of the establishment.
From: Svetlana, Milton Keynes

#HiddenHeroes message of support from Pat Wilton, Peterhead

I want to thank all those working through the pandemic, helping to keep us safe, and to maintain continued security during these difficult times. Knowing that you are all giving the same level of professionalism despite worrying about your own families is commendable.
From: Pat Wilton, Peterhead

Jane Williams

“Thank you to all the hidden heroes – you exemplify the sentiments of Churchill’s 1910 speech, as Home Secretary, to the House of Commons”

[click to expand]

From: Jane Williams, London

#HiddenHeroes message of support from Sue, Kent

My daughter is a Snr Probation Officer in a prison. She puts in many extra hours for the benefit of her team and the prisoners. Prison staff deserve more recognition for the demanding and difficult job they do all the time, but especially now. Well done to all of them.
From: Sue, Kent

Emily Spademan

Thankful for those prisons who are doing an amazing job to handle this crisis in what has never been an easy environment, and one which is all too frequently forgotten #hiddenheroes
From: Emily S, London

Paul M

Respect to all my former colleagues stay safe behind the wall โ€œunity is strengthโ€

[via @UKPrisonService on FB]

From: Paul M, Liverpool

#HiddenHeroes message of support from Emma, Sittingbourne l

A massive thank you goes to all the staff working tirelessly at hmp Pentonville not only in these testing times but everyday of every year, especially my amazing brother who I miss very much.
Thankyou to all other prison staff around the country as well for all your hard work ๐Ÿ‘ฎโ€โ™‚๏ธ
From: Emma, Sittingbourne

#HiddenHeroes message of support from Karen, Retford

Thank you to all the hidden heroes out there. My husband was an officer before an injury at work led to his retirement. You are all doing a very hard job under stressful circumstances at any time not just now. Stay safe and look after each other at work!
From: Karen, Retford

#HiddenHeroes message of support from John Bensted, Bristol

In my 40 years in Probation and Youth Justice I always knew Probation & Prison Staff were unsung heroes, changing lives and giving hope. I now watch from the sidelines, as a Trustee for Shannon Trust, in even more total admiration & respect for your commitment and professionalism . Thank you
From: John Bensted, Bristol

#HiddenHeroes message of support from Officers Partner, Romsey

The mantra stay safe is the new buzz # – Every text, email & message, & goodbye, but I along with many other officers other halfs, have been saying this every day they leave for work! It’s nothing new to us #hiddenheroes #forgottenservice. Stay safe & thank you all for your service x
From: Officers Partner, Romsey

Sue Payea

Thank You all, doing an amazing job, all Heroes

[via @UKPrisonService on FB]

From: Sue P

#HiddenHeroes message of support from Sue OHara Chair, Shannon Trust

Thank you on behalf of the Board of The Shannon Trust to all those #Hiddenheroes in the Prison and Probation Service who have a difficult job at the best of times and who are going above and beyond all our expectations in these difficult times. Thank you so much for all that you do.
From: Sue O’Hara Chair, Shannon Trust

#HiddenHeroes message of support from Bob Lawless, London

To all those involved and especially those front – line workers in running HM Prisons, during this very difficult time. I offer my respect and thanks. It is difficult enough for the local community to deal with the challenges before them. On behalf of the local community. Thank You.
From: Bob Lawless, London

Kim W

Stay safe HMPPS. The work you doing is so, so important

[via @UKPrisonService on FB]

From: Kim W, Stourbridge

Sandra F

Thank you ๐Ÿ‘๐ŸŒˆ๐Ÿ’™โค๏ธ

[via @UKPrisonService on FB]

From: Sandra F, Yorks

Jack C, FS

A message from a staff family member at Full Sutton
[click to expand]

From: Jack C, age 11

Jean D


[via @UKPrisonService on FB]

From: Jean D, St Helens

Annette S

You are all doing an amazing job under such hard circumstances.x๐Ÿ’•

[via @UKPrisonService on FB]

From: Annette S

#HiddenHeroes message of support from Finola, Chisllehurst

I want to send a huge vote of thanks to to every single person who works within the prison service for their dedicated commitment doing valuable work on our behalf. When I am applauding all those people who work so hard to help us on a Thursday evening, you will be included.
From: Finola, Chisllehurst

#HiddenHeroes message of support from Joanna Perkins, London

I want to thank all those who work within our prisons.

Key workers, doing amazing work in such challenging times; from the officers, chaplains, maintenance to nursing/mental health & education teams.

I'm looking forward to being back in as Prison Fellowship volunteer.


From: Joanna Perkins, London

Susan F

Thank you to all prison staff

[via @UKPrisonService on FB]

From: Susan F, Leeds

Yvonne S

The forgotten service you are our heroes, please stay safe and well x

[via @UKPrisonService on FB]

From: Yvonne S, Bridgend

Mary C

Stay safe ๐ŸŒˆ wonderful job well done ๐Ÿ‘ ๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘

[via @UKPrisonService on FB]

From: Mary C, Warrington

Helena Lawrie

The prison officers are doing an amazing job. They are putting their selves at risk every day, and of course their families [on Facebook]
From: Helena Lawrie, Bradford

Keith D

God Bless and Keep Safe โคโคโค

[via @UKPrisonService on FB]

From: Keith D

Rev Canon Alan

Please remember our prison staff… hidden heroes indeed


From: @RevCanonAlan (on Twitter)

Terry Waite video

“Working in a prison is not easy at the best of times but today the job is made even more difficult. Most people will never see the inside of a prison, but those who know the system recognise how difficult it can be. I would like you to know that your work – and of your colleagues in probation and youth justice – is appreciated.
You are not forgotten.”

From: Terry Waite CBE, Suffolk

Wayne T

Stay safe guys u do an extraordinary job

[via @UKPrisonService on FB]

From: Wayne T

Valerie Fussell

Thank you for your hard work and commitment in especially difficult circumstances. It is noticed and very much appreciated.
From: Valerie, Loughborough

Elizabeth H

I am so proud of all the prison officers who have to play so many different roles in their day-to-day work life putting their lives on the line each and every day to keep us safe thank you for all that you do ,you are our true heroes โค๏ธ๐Ÿ™Œ๐Ÿผ๐Ÿ™Œ๐Ÿผ๐Ÿ™Œ๐Ÿผ

[via @UKPrisonService on FB]

From: Elizabeth H

#HiddenHeroes message of support from Gethin, Unlocking Potential

You have had to endure the toughest of times and I want you all to know that your commitment to your role and those in your care has not gone unnoticed.

I have been moved by the letters and responses from residents thanking you for all you do.

You are all hidden heroes ๐Ÿฆธโ€โ™€๏ธ ๐Ÿฆธโ€โ™‚๏ธ

From: Gethin, Unlocking Potential

Charles Shepherd

Congratulations on all your hard work at this most difficult of times. You are not forgotten and your endeavours are greatly appreciated by the public who well understand the risks you take on a daily basis exacerbated by COVID19. Thank you.
From: Charles S, Cheshire

Lord Woolf

On behalf of myself and everyone at the Butler Trust, I warmly congratulate everyone working in prisons who have been “the Hidden Heroes” of the Covid 19 crisis.

The Butler Trust exists to mark extraordinary things that happen within the criminal justice system and your work and contributions to the system in the present Covid 19 crisis certainly comes within this description. You are the Hidden Heroes of the crisis because of what you are doing, and each one of you deserves to be recognised as such.

From: Lord Woolf, Butler Trust Patron

Jeanette Whitford

I am so proud to know that colleagues in probation and prisons are – as always – doing a heroic job to protect us all, working constructively with offenders, and changing lives in the most difficult of circumstances. Thank you for all that you are doing – hidden heroes and heroines – but superheroes each one of you. Thank you for bringing your care and passion to your challenging work each day.
From: Jeanette Whitford, Trustee, Butler Trust

#HiddenHeroes message of support from Julian Avery, President, High Sheriffs’ Association of England and Wales. Past Treasurer, The Butler Trust,

High Sheriffs see support for Prisons and Probation as a key part of our role and we know the difference you can and do make to those with whom you work, never more important than in these challenging times. We salute you. You are all Heroes, hidden or not. We send you our thanks and all best wishes
From: Julian Avery, President, High Sheriffs' Association.

Peter Timms

The people working on in our offender services at this time, reflect what is the very best in humanity. Seeking always to give hope, purpose and new meaning to the lives of those within their care. Some 68 years after I joined the Prison Service, l remain properly proud of the Hidden Heroes who through their devotion so enrich the moral fibre of our country that no prison wall can ever hide. I salute you!
From: Peter Timms MA OBE

Jan M

Thank you so much for your service and dedication xxx

[via @UKPrisonService on FB]

From: Jan M

Tina Lloyd

They really are amazing unsung heroes even under normal circumstances.
[on Facebook]
From: Tina Lloyd

Michael Harrison

A big, big thank you to all of you who are working in prisons, probation or youth justice. You are our hidden heroes and we applaud all you are doing with enormous gratitude.
From: Michael Harrison, Butler Trust Trustee

#HiddenHeroes message of support from Andy Gullick, RIFT Social Enterprise

To all of my former colleagues in the Prison Service, I have the utmost respect for you.

Whilst other public services rightfully receive plaudits, you all continue to work with the most challenging individuals during the most challenging of times with very little mention.

I am proud of you all. Thank you.

From: Andy Gullick, RIFT Social Enterprise

Tony Pearson

I am very much aware of the stresses and strains that must be affecting so many people working in all parts of the correctional services. I gladly salute all those who go to work day in, day out to ensure services are maintained. I shall include an extra clap for you all when we stand on our doorstep on Thursday evening to thank everyone working to keep others safe.
From: Tony Pearson, Butler Trust Patron

Sylvia G

Thank you to all the wonderful nurses who have to deal with so much in prison ,also the officers

[via @UKPrisonService on FB]

From: Sylvia G, Manchester

Margaret F

Well done to all Prison personnel it canโ€™t be an easy job even at the best of times. Thank you for your loyalty and bravery. Best wishes to you all xx

[via @UKPrisonService on FB]

From: Margaret F

Andrew, Purley

Thank you so much to all the #HiddenHeroes in our prison and probation services, working through the current crisis โ€“ I know things are tough right now, but what youโ€™re doing is truly appreciated. THANK YOU!
From: Andrew, Purley

Rebecca, Greenwich

I have no idea how you do your jobs – I know I couldn’t. But I am very glad you do. You really are #HiddenHeroes. Thank you!
From: Rebecca, Greenwich

Shirley S

Your all doing an amazing job, great respect for you all. Stay safe everyone โคxx

[via @UKPrisonService on FB]

From: Shirley S, Hull

Christopher Critchlow

Unlike you who work in prisons, most of hadnโ€™t experienced a lockdown. Now we have. But today lockdown for you is not just at work but also at home and off duty. You are coping magnificently under such unusual stress and your uncomplaining performance of your duties is to be commended. May you all keep well.
From: Christopher Critchlow

Elaine Bevan

It’s about time all these people were recognised for what they do everyday. Thank you for The Prison Service ๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘
[on Facebook]
From: Elaine Bevan, Bridgend

James Timpson

Thank you to all our prison and probation officers who are working so hard to help prisoners and their families at the moment. Their kindness and dedication is always appreciated, but never more so than now.
From: James Timpson (via Twitter)

Brian Davies

As a retired PO my respect to all the staff working so valiantly behind the walls at this critical time. Stay safe and well.
[on Facebook]
From: Brian Davies, Market Weighton

Seb, Nottingham

Hats off to all the brave prison officers out there – thanks for helping keep us safe. Stay safe too!
From: Seb, Nottingham

Susan R

You are all stars and heroes. Thank you xx

[via @UKPrisonService on FB]

From: Susan R

Shelley, Surrey

Well done and thank you to prison and probation staff for everything youโ€™re doing at this difficult time. You are all stars! โญโญ
From: Shelley, Surrey

Linda Wiley

Respect for you all every one of you xx

[via @UKPrisonService on FB]

From: Linda W, Portsmouth

Kim Harris

๐Ÿ’ฏrespect for our prison service !

[via @UKPrisonService on FB]

From: Kim H, Pontypool

Caleb from Croydon

A huge THANK YOU to the brilliant people working in prisons right now to keep everyone safe, youโ€™re doing an amazing job!

From: Caleb, Croydon

Helen-Paul Cato

We often take these services for granted, and don’t show our appreciation, so thank you for all that you do to keep us safe. Best wishes to you all x [on Facebook]
From: Helen-Paul Cato, Bucks

Cat Cain

Respect for all of you, stay safe.๐Ÿ’™๐Ÿ’™๐Ÿ‘๐Ÿ‘๐Ÿ‘

[via @UKPrisonService on FB]

From: Cat C