While we celebrate the heroes in our NHS at this time, don’t forget the #HiddenHeroes working on in prisons, IRCs, probation and youth justice services.

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Highlights | Prisoners | The public | Staff & colleagues | All posts | #HiddenHeroesDay

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Helena Lawrie

The prison officers are doing an amazing job. They are putting their selves at risk every day, and of course their families [on Facebook]
From: Helena Lawrie, Bradford

Keith D

God Bless and Keep Safe ❤❤❤

[via @UKPrisonService on FB]

From: Keith D


I just wanna say thank you to all the staff who could be at home with their families now but instead they choose to come in and make sure we get our exercise and facilities, you’re doing a great job so thank you.
[via National Prison Radio]
From: A Prisoner, HMP Bullingdon

High Down 2

I just want to say something to HMP staff, Her Majesty’s High Down prison staff, they’re doing a brilliant job during this coronavirus. I just wanna say a massive thank you.
[via National Prison Radio]
From: A Prisoner, HMP High Down

#HiddenHeroes message of support from Garry Newnes, Governor HMP & YOI Hollesley Bay, Suffolk

My staff are outstanding at this difficult time, working extra hours including evenings and weekends to fit around childcare and managers living away from home to protect their families. The whole establishment is working together, I’ve never been prouder! No Governor can ask for more! #hiddenheroes
From: Garry Newnes, Governor HMP & YOI Hollesley Bay, Suffolk

Rev Canon Alan

Please remember our prison staff… hidden heroes indeed


From: @RevCanonAlan (on Twitter)

Brinsford 2

Hello I’d just like to give a big shoutout to all the NHS staff outside and all the staff inside Brinsford at Care UK. I’d like to say thank you for all that you’re doing, you’re doing a great job thank you.
[via National Prison Radio]
From: A Prisoner, HMP Brinsford

John Samuels

I should like to pay my personal tribute to the super-dedicated HOLS who have distributed course materials under cell doors to those undertaking distance learning, in many cases for courses supplied by PET. The news of that flickering flame of learning being kept alive has been a genuine tonic. It makes me proud to be associated with such devoted people.
From: John Samuels, President PET

Low Newton nurses

“To all the nurses, pharmacists, to you all,
You’s are amazing
Thank you for all your hard work
We appreciate all wot you’s are doing to protect us
You’s are our superheros”
From: C/D wings, Low Newton

Terry Waite video

“Working in a prison is not easy at the best of times but today the job is made even more difficult. Most people will never see the inside of a prison, but those who know the system recognise how difficult it can be. I would like you to know that your work – and of your colleagues in probation and youth justice – is appreciated.
You are not forgotten.”

From: Terry Waite CBE, Suffolk

The Mount

I’d ike to say thank you to all the NHS workers and all the prison staff. It is hard at times like this. My heart goes out to you all. If it wasn’t for you lot we wouldn’t survive. Thank you so much I appreciate it from the bottom of my heart.
[via National Prison Radio]
From: A Prisoner, HMP The Mount

Phil Copple

Whether as a prison officer, a prison governor or a senior official, I have always been proud of what we stand for and proud to be a member of our Service. I have never been more proud than I am at this moment. When people look back, I hope how we responded helps to improve our prestige, and the regard in which you are all held. I will be immensely proud that everyone saw my staff and managers to be the brave and dedicated public servants you are, who in a moment of national crisis knew where their duty lay, and fulfilled that duty magnificently. Well done, and thank you for everything that you are doing.
From: Phil Copple, DG HMPS

Foston Hall

A big shout out to all the people looking after people in the jails that are sick with covid 19. Thanks to the NHS too!
[via National Prison Radio]
From: A Prisoner, HMP Foston Hall

High Down

I’d just like to say basically I’m thankful for all the prison officers on houseblock 3. They’re always here to help, they always try to support. I’m just thankful for them at this time on this journey. Stay bless and thanks.
[via National Prison Radio]
From: A Prisoner, HMP High Down

Northumberland x2

I just wanna give a massive shoutout to all the NHS staff in Northumberland, they’re doing a brilliant job, risking their lives to save others, the same as others in the UK.
[via National Prison Radio]
From: A Prisoner, HMP Northumberland

Wayne T

Stay safe guys u do an extraordinary job

[via @UKPrisonService on FB]

From: Wayne T


I’d just like to say thanks to all the staff and all the medical staff for coming in and looking after us. They’re coming in, they’ve got their own families, they don’t have to do it but they do. Thank you.
[via National Prison Radio]
From: A Prisoner, HMP Pentonville


Thank you to all our #JusticeHeroes who are keeping our Justice System running during the #coronavirus pandemic 👏🏽

Our prisons are filled with rainbows to show appreciation for the incredible critical workers who’re keeping us safe.

From: MoJ (via Twitter)



I just wanna say that the staff here are doing a great job, they’re fully supporting us, giving us extra TV channels, making sure we’re socially distancing, giving us extra food packs. They’re really deserve a shoutout. They’ve got families, they’re so compassionate to us. I just wanted to say a big thank you from all of the boys to the staff. Thank you very much.
[via National Prison Radio]
From: A Prisoner, HMP Manchester

Cheryl Lamont CBE, CEO PBNI

I would like to pay tribute to probation staff working throughout Northern Ireland and within our neighbouring jurisdictions to deliver essential services. During these difficult times I have been immensely impressed by the resilience, dedication and professionalism they have shown. At this time more than ever, we must work together, share learning and innovation and continue to build safer communities for all. #Thank you to all the #hiddenheroes at this time.
From: Cheryl Lamont CBE, CEO PBNI

Valerie Fussell

Thank you for your hard work and commitment in especially difficult circumstances. It is noticed and very much appreciated.
From: Valerie, Loughborough

Elizabeth H

I am so proud of all the prison officers who have to play so many different roles in their day-to-day work life putting their lives on the line each and every day to keep us safe thank you for all that you do ,you are our true heroes ❤️🙌🏼🙌🏼🙌🏼

[via @UKPrisonService on FB]

From: Elizabeth H

Caroline – Shannon Trust

I just wanted to say a huge thank you to all of our hidden heroes in the prison service. You do an absolutely amazing job in all areas of the prison and show so much supportive and kindness to the people in your care. A special thanks to my colleagues in the South and Wales- I hope to see you soon.
From: Caroline, Regional Manager, Shannon Trust

Northumberland 2

I’d like to thank all the staff, chapliancy, Junction 42 and healthcare especially Mr X for bravely coming to work when he’s not long had a child of his own, showing amazing support. God bless the prison service, thanks.
[via National Prison Radio]
From: A Prisoner, HMP Northumberland

#HiddenHeroes message of support from Gethin, Unlocking Potential

You have had to endure the toughest of times and I want you all to know that your commitment to your role and those in your care has not gone unnoticed.

I have been moved by the letters and responses from residents thanking you for all you do.

You are all hidden heroes 🦸‍♀️ 🦸‍♂️

From: Gethin, Unlocking Potential

#HiddenHeroes message of support from A Prisoner, HMP Bristol

I'd just like to thank all the staff in Bristol for all their help with me being out of hospital for a week and the hard job they're up against at the minute but they were their with full support. I'd like to thank them and the NHS and everybody else that's fighting through these hard times. Cheers
[via National Prison Radio]
From: A Prisoner, HMP Bristol

Charles Shepherd

Congratulations on all your hard work at this most difficult of times. You are not forgotten and your endeavours are greatly appreciated by the public who well understand the risks you take on a daily basis exacerbated by COVID19. Thank you.
From: Charles S, Cheshire

Lord Woolf

On behalf of myself and everyone at the Butler Trust, I warmly congratulate everyone working in prisons who have been “the Hidden Heroes” of the Covid 19 crisis.

The Butler Trust exists to mark extraordinary things that happen within the criminal justice system and your work and contributions to the system in the present Covid 19 crisis certainly comes within this description. You are the Hidden Heroes of the crisis because of what you are doing, and each one of you deserves to be recognised as such.

From: Lord Woolf, Butler Trust Patron

Russ Trent

I would like to thank our fantastic staff and their leaders. Their work is usually hidden from the general public so doesn’t get the appreciation it deserves. I have been so impressed with their dedication, courage, flexibility and adaptability. I would also like to recognise the professional way our staff unions have supported their members and helped make the workplace as safe as possible for all concerned.
From: Russ Trent, Prison Group Director HMPPS

#HiddenHeroes message of support from Duncan Craig OBE, Survivors Manchester / HMP Buckley Hall

I want to say a personal thanks to my Prison Officer and Healthcare colleagues for supporting me to continue to deliver our mental health service; and thanks to the lads on the wing for the practical tasks and respect carried out enabling me to see their peers and get the support they deserve.
From: Duncan Craig OBE, Survivors Manchester / HMP Buckley Hall

#HiddenHeroes message of support from Peter Holloway, CEO of Prison Fellowship England and Wales

On behalf of the whole of Prison Fellowship, I would like to offer my thanks and gratitude to prison and probation staff across the country, including dedicated prison chaplains. We see you and we honour you. God bless you, your families, and all those you care for, and keep you safe.
From: Peter Holloway, CEO of Prison Fellowship England and Wales

Peter Dawson

The greatest respect goes to all the hidden heroes who work, volunteer and live in prison, and find a capacity for kindness in the hardest of places. When this is over, may you never have to endure such conditions again. Peter Dawson, Prison Reform Trust.
From: Peter Dawson, Prison Reform Trust


I wanna big shoutout on C wing, that’s where I am and a massive thanks to all the staff and all the nurses. You’re the best, thanks.
[via National Prison Radio]
From: A Prisoner, HMP Durham

Low Newton x

Thank you to all the NHS workers, I appreciate all the work you’re doing. Thank you to all the staff at Low Newton that are coming in.
[via National Prison Radio]
From: A Prisoner, HMP Low Newton

The Mount x

I’d like to say hello an keep up the good work to all the prison staff who are working diligently. Thank you for supporting us on the lockdown and seeing that we get our little bit of exercise, it is much appreciated that they’re coming in on a daily basis. Everybody else is getting mentioned in society and it is a hidden job that often goes without recognition.
[via National Prison Radio]
From: A Prisoner, HMP The Mount


Big thank you to the NHS for helping the public and helping the prisoners. And thank you to the HMP Woodhill staff. Thank you for helping us through this time. It’s going to get better. Heads up chest out. Keep on going. Spread the love.
[via National Prison Radio]
From: A Prisoner, HMP Woodhill

Graham Beck

I feel privileged to work alongside some amazing people. Over the past few weeks I have seen many examples of the calm professionalism that gets us through the most difficult of times, and the reassurance of confident, courageous and patient people dealing with new and complex situations. No one could have foreseen the things that colleagues have been dealing with recently, but the resilience and innovation that is evident is inspirational.
From: Graham Beck, Governor HMP Wymott

A Prisoner, Doncaster

I’d like to say a big thank you to all the NHS staff out there right now doing an amazing job supporting us and the Care UK for doing such an amazing job inside the prison. I’d like to say thank you to all the prison staff and everyone else, all the workers, all the cleaners, kitchen staff, everyone is doing an amazing job.
[via National Prison Radio]
From: A Prisoner, HMP Doncaster

Jeanette Whitford

I am so proud to know that colleagues in probation and prisons are – as always – doing a heroic job to protect us all, working constructively with offenders, and changing lives in the most difficult of circumstances. Thank you for all that you are doing – hidden heroes and heroines – but superheroes each one of you. Thank you for bringing your care and passion to your challenging work each day.
From: Jeanette Whitford, Trustee, Butler Trust


To all the hidden heroes looking after every inmate in all the prisons. Stay strong, we’ll get through this together. Thanks.
[via National Prison Radio]
From: A Prisoner, HMP Styal

The Mount x2

I’d like to request you make a special dedication to all the staff working hard and diligently in HMP The Mount, especially the wellbeing wing.
[via National Prison Radio]
From: A Prisoner, The Mount

A Prisoner, HMYOI Brinsford

A massive thank you to all the staff at HMP Brinsford, everyone is going through a tough time with this coronavirus. It’s a tough time for all of us but if we work together with the staff and then hopefully we can get back to normal. Thank you to NHS workers who are working 24/7, it’s brilliant what they’re doing. Thanks to all the prison officers as well. Thanks for doing an amazing job and supporting us. Thank you.
[via National Prison Radio]
From: A Prisoner, HMYOI Brinsford


I just want to leave a message for all the staff on D wing in Hindley. These people are definitely hidden heroes and cannot do enough for us. Also the governors and nurses you can’t forget them. They are my hidden heroes.
[via National Prison Radio]
From: A Prisoner, HMP Hindley

#HiddenHeroes message of support from Julian Avery, President, High Sheriffs’ Association of England and Wales. Past Treasurer, The Butler Trust,

High Sheriffs see support for Prisons and Probation as a key part of our role and we know the difference you can and do make to those with whom you work, never more important than in these challenging times. We salute you. You are all Heroes, hidden or not. We send you our thanks and all best wishes
From: Julian Avery, President, High Sheriffs' Association.

Peter Timms

The people working on in our offender services at this time, reflect what is the very best in humanity. Seeking always to give hope, purpose and new meaning to the lives of those within their care. Some 68 years after I joined the Prison Service, l remain properly proud of the Hidden Heroes who through their devotion so enrich the moral fibre of our country that no prison wall can ever hide. I salute you!
From: Peter Timms MA OBE

Swaleside 2

I would like to give a shout out to all the heroes who are working through this difficult time.
[via National Prison Radio]
From: A Prisoner, HMP Swaleside

Jan M

Thank you so much for your service and dedication xxx

[via @UKPrisonService on FB]

From: Jan M

Peter Clarke

Even during the darkest days of the Covid-19 crisis, it was reassuring to know that so many dedicated and brave colleagues were working, often unseen and unheard, in vital areas of our justice, prison and probation services. Your contribution in supporting and reassuring service users, their friends and families and the wider public should not be forgotten, and indeed should be celebrated. Thank you – one and all.
From: Peter Clarke, HM Chief Inspector of Prisons

Forest Bank

I’d like to do a huge shout out to all the staff in all the prisons who are working their absolute socks off at the moment during this difficult time.
[via National Prison Radio]
From: A Prisoner, HMP Forest Bank

Tim Allen

I am truly amazed and beyond proud of all our staff and partners working in our prisons at this difficult time. The compassion, determination and sheer hard work of staff is truly appreciated.
Working together we make a difference!
From: Tim Allen, Prison Group Director, HMPPS

Tina Lloyd

They really are amazing unsung heroes even under normal circumstances.
[on Facebook]
From: Tina Lloyd

Michael Harrison

A big, big thank you to all of you who are working in prisons, probation or youth justice. You are our hidden heroes and we applaud all you are doing with enormous gratitude.
From: Michael Harrison, Butler Trust Trustee

Tony Oliver

I continue to be amazed, but not surprised, by the level of commitment, energy, resilience and cross-team cooperation shown by staff across the board. These are desperately difficult times like I’ve never experienced in my long career, and we don’t have the ‘perfect’ solution. What we do have, is a shared determination to deliver a safe and secure environment, with care and compassion. All HMPPS staff and our partner agencies are genuinely #HiddenHeroes and I’m proud of each and every one of them.
From: Tony Oliver, Governor, HMP Hull

#HiddenHeroes message of support from Andy Gullick, RIFT Social Enterprise

To all of my former colleagues in the Prison Service, I have the utmost respect for you.

Whilst other public services rightfully receive plaudits, you all continue to work with the most challenging individuals during the most challenging of times with very little mention.

I am proud of you all. Thank you.

From: Andy Gullick, RIFT Social Enterprise


I want to thanks all the prison staff and all the NHS staff for doing a brilliant job. Keep up the good work!
[via National Prison Radio]
From: A Prisoner, HMP Wormwood Scrubs

Diane Caddle

A huge heartfelt thank you to all staff working tirelessly across prison and probation services to ensure continued support for those in our care during these exceptionally challenging times. I applaud the brilliant work you are doing!
From: Diane Caddle, Executive Director, HMPPS


I would just like to say a big thank you to all the prison staff for coming to work, especially durign this time even on A wing in Leeds. So we are getting out our cells and getting showers and aren’t banged up all day. So a massive thank you to them – prison staff members across the system.
[via National Prison Radio]
From: A Prisoner, HMP Leeds

Emily Tofield

I want to say a huge thank you to our colleagues right across the prison estate, youth justice and probation services. Their crucial work – not just at this difficult time but day in and day out – keeps the public safe and turns lives around. Too often they are the #HiddenHeroes in our justice system and my team is determined to tell their stories.
From: Emily Tofield, DIrector of Comms, MoJ

A Prisoner, Garth

Big shoutout to all the staff here at Garth for their amazing work they’re doing both NHS and disciplinary. It’s a shame that this isn’t being voiced on the mainstream headlines, they’re doing just as good a job as mainstream workers. Then my second one is for the governor here who’s doing their best to keep everyone occupied, keep family ties and that. So yeah, massive shoutout to everyone here.
[via National Prison Radio]
From: A Prisoner, HMP Garth

Chris Jennings

I have been truly amazed by the resilience, positive attitude and commitment shown by the staff in prisons, probation and HQ teams across HMPPS Wales. The support and compassion they have shown each other and the men in their care has been awe-inspiring and I am very proud to call them all colleagues. Quite simply, amazing. Diolch yn fawr iawn! Thank you very much!
From: Chris Jennings, Executive Director, HMPPS Wales

New Hall

I would like to thank all the heroes that work in all the prisons and I would also like to thank the NHS for doing a brilliant, fantastic job with this coronavirus that’s going round. I am proud of both parties and I would like to thank them for their support, thank you so very much.
[via National Prison Radio]
From: A Prisoner, HMPNew Hall

Tony Pearson

I am very much aware of the stresses and strains that must be affecting so many people working in all parts of the correctional services. I gladly salute all those who go to work day in, day out to ensure services are maintained. I shall include an extra clap for you all when we stand on our doorstep on Thursday evening to thank everyone working to keep others safe.
From: Tony Pearson, Butler Trust Patron

Sylvia G

Thank you to all the wonderful nurses who have to deal with so much in prison ,also the officers

[via @UKPrisonService on FB]

From: Sylvia G, Manchester

Jerry Petherick

My thoughts are with everyone working in all our prisons and custodial settings. A tough and demanding job in the best of times; the current challenges make your work and response even more impressive. Your work goes on largely unseen but you deserve all of our admiration and thanks. Thanks too to your families and friends who will be giving you much needed care and support. Well done all!
From: Jerry Petherick

Margaret F

Well done to all Prison personnel it can’t be an easy job even at the best of times. Thank you for your loyalty and bravery. Best wishes to you all xx

[via @UKPrisonService on FB]

From: Margaret F

PJ McParlin

Within a complex and demanding custodial workplace and in the midst of an unprecedented crisis your care and compassion has ensured that prisoners and the public remain safe and secure. Hidden heroes have become visible heroes. Thank you on behalf of us all.
From: PJ McParlin, former Officer and POA Chair

Swaleside 1

I’d like to leave a message of thanks and respect for all those coming into prison and helping us in this difficult time and all those nurses and doctors in the NHS putting themselves at risk. We wouldn’t be able to survive in here without those prison officers so I owe them a massive debt and respect.
[via National Prison Radio]
From: A Prisoner, HMP Swaleside

Andrew, Purley

Thank you so much to all the #HiddenHeroes in our prison and probation services, working through the current crisis – I know things are tough right now, but what you’re doing is truly appreciated. THANK YOU!
From: Andrew, Purley


I’d just like to give a big shoutout and say thank you to the staff for looking after us in the best way they can. They come in from outisde from their loved ones and they put everything into the job.
[via National Prison Radio]
From: A Prisoner, HMP Preston

Wanno 1

I’ve gotta send a shoutout to all the people that work in the Pathways to Recovery, each and every single one of them, they do nothing but help people; and each and every single person that works for the NHS. The way this pandemic is rolling they’re just doing nothing but love.
[via National Prison Radio]
From: A Prisoner, HMP Wandsworth

Heather Whitehead

I am hugely grateful and proud of colleagues across Prisons, Probation and YCS for all they are doing to protect the public and look after the most vulnerable members of our community – and of my team at Brinsford, who work tirelessly, selflessly and with humanity to deliver the best they can in such unprecedented times. Thank you so much; none of you are forgotten and your work continues to change lives, and I am sure save lives.
From: Heather Whitehead, Governor, HMPYOI Brinsford

Craig Lowe

Every day I see the staff working tirelessly to provide care, support and reassurance to our young people. They are truly #hiddenheroes. One minute a cleaner, the next a caterer, then a carer, a mediator, an entertainer and an educator… to name but a few… when times are challenging, we continue to deliver! Keep up the great work, and stay safe, I am extremely proud of you all.
From: Craig Lowe, Governor, HMYOI Wetherby

Wyn Jones

It’s at times like these, that we truly begin to understand the value of people. Particularly people that put themselves at risk for the greater good. If society ever doubted that working in prison is a vocation, then I’m sure that such thoughts have now been banished forever! Sadly we currently have several colleagues very poorly in hospitals, up and down the country, our prayers and thoughts are with them and their families.
From: Wyn Jones, Serco